Welcome to www.fruituncle.in. This website is owned, operated, and managed by Freshzone24, operating under the brand name Fruit Uncle.
By accessing, browsing, or using this website, user agrees to comply with and be bound by the following Terms & Conditions. Please read them carefully before using the services provided on this Website.
-
BUSINESS INFORMATION
1.1 Freshzone24 is the legal business entity and operational owner managing the brand Fruit Uncle through the website www.fruituncle.in.
1.2 The brand name “Fruit Uncle” is used for business operations, customer communication, online ordering, marketing, delivery services, and related commercial activities.
1.3 Any reference to “Company”, “We”, “Us”, or “Our” on this website refers to Freshzone24 operating under the brand name Fruit Uncle.
-
WEBSITE SERVICES
2.1 Through this Website, Fruit Uncle provides the following services:
i. Online ordering of fruits, vegetables, dairy products, and bakery items;
ii. Home delivery services;
iii. Bulk/B2B supply services;
iv. Promotional offers and discounts; and
v. Customer support and order assistance.
2.2 All services are subject to availability and operational conditions.
-
USER ELIGIBILITY
3.1 By using this Website, user confirms that:
i. User is legally capable of entering into binding contracts;
ii. Information provided by user is accurate and complete; and
iii. User shall use the Website only for lawful purposes.
3.2 Fruit Uncle reserves the right to refuse service or terminate accounts if any misuse, suspicious, or fraudulent activity is detected.
-
PRODUCT INFORMATION & PRICING
4.1 Fruit Uncle makes every effort to display accurate product descriptions, pricing, availability, and images. However:
i. Product images are for representation purposes only;
ii. Prices may change without prior notice;
iii. Availability of products may vary based on stock and season; and
iv. Minor variations in size, color, freshness, or packaging may occur.
4.2 The final invoice amount shall be considered binding at the time of order confirmation.
-
ORDERS & ACCEPTANCE
5.1 Once an order is placed, customers may receive order confirmation via website, phone call, SMS, WhatsApp, or email.
5.2 Fruit Uncle reserves the right to accept, reject, or cancel any order due to operational limitations, stock unavailability, pricing errors, or suspected fraudulent activity.
5.3 In case of cancellation after successful payment, eligible refunds shall be processed within a reasonable time.
-
PAYMENT TERMS
6.1 Fruit Uncle accepts payments through authorized payment gateways, UPI, net banking, cards, wallets, Cash on Delivery (COD), or other approved payment methods.
6.2 Customers acknowledge that:
i. Payments may appear under the name Freshzone24 or Fruit Uncle;
ii. Both names belong to the same ownership and business operations; and
iii. Transactions processed through this Website are legally authorized under the management of Freshzone24.
6.3 All payment transactions are subject to banking partner and payment gateway approvals.
-
DELIVERY POLICY
7.1 Delivery timelines are estimated and may vary depending upon:
i. Location;
ii. Weather conditions;
iii. Traffic or operational delays; and
iv. Product availability.
7.2 Fruit Uncle shall not be liable for delays caused due to circumstances beyond its control.
7.3 Customers are requested to provide accurate delivery addresses and contact details.
-
RETURN & REFUND POLICY
8.1 Due to the perishable nature of fruits and vegetables, returns may not be accepted once delivery is completed.
8.2 Customers must report damaged or incorrect items within the applicable reporting time.
8.3 Approved refunds or replacements shall be processed at the sole discretion of the Company.
8.4 Refund timelines may vary depending upon payment method and banking procedures.
-
INTELLECTUAL PROPERTY
9.1 All content available on this Website including logo, brand name, images, product descriptions, graphics, and website content are the intellectual property of Freshzone24 / Fruit Uncle.
9.2 Such content may not be copied, reproduced, modified, distributed, or used without prior written permission.
-
LIMITATION OF LIABILITY
10.1 Fruit Uncle shall not be liable for:
i. Indirect or consequential damages;
ii. Loss of profits or business;
iii. Website downtime;
iv. Delivery delays due to external factors; and
v. Technical interruptions or third-party payment failures.
10.2 Use of this Website is at the user’s own risk.
-
PRIVACY & DATA USAGE
11.1 Customer information collected through the Website shall only be used for:
i. Order processing;
ii. Delivery management;
iii. Customer support;
iv. Promotional communication; and
v. Legal or regulatory compliance.
11.2 Fruit Uncle does not intentionally share customer information with unauthorized third parties except where required for operational or legal purposes.
-
THIRD-PARTY SERVICES
12.1 This Website may use third-party service providers including:
i. Payment gateways;
ii. Delivery partners;
iii. SMS/WhatsApp providers; and
iv. Technical hosting services.
12.2 Fruit Uncle shall not be responsible for interruptions or issues caused by third-party services.
-
MODIFICATION OF TERMS
13.1 Freshzone24 reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.
13.2 Continued use of the Website after updates constitutes acceptance of the revised Terms.
-
GOVERNING LAW & JURISDICTION
14.1 These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
14.2 Any disputes arising from the use of this Website shall be subject to the jurisdiction of the competent courts in India.
-
CONTACT INFORMATION
15.1 For any queries, support, complaints, or legal communication, customers may contact:
Freshzone24
Brand Name: Fruit Uncle
Website: www.fruituncle.in
